Shipping policy
Shipping Policy
Effective Date: [Insert Date]
At Timeless Pendants, we’re dedicated to delivering your memories as quickly and securely as possible. Please review the shipping details below to understand how your order will be processed and delivered.
Processing Time
Once your order is placed, please allow 2–3 business days for us to craft, package, and prepare your items for shipment.
Our team works with care to ensure your order is processed efficiently and handled with the highest attention to detail.
Shipping Timeframes
After processing, most orders are delivered within 7 business days, depending on your location and the shipping method selected at checkout.
Please note:
-
Larger or custom orders may take slightly longer to process. If your order falls outside of the standard 2–3 business day window, you will be notified via email.
-
Weather delays, holidays, and carrier-related issues may impact shipping times and are outside of our control.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. This allows you to follow your package’s journey all the way to your doorstep.
Additional Notes
-
We are not responsible for delivery delays caused by acts of nature or postal carrier issues once the package has left our facility.
-
Please ensure that your shipping address is entered correctly at checkout to avoid delays or misdelivery.
If you have any questions or concerns about your shipment, feel free to reach out to our customer support team:
📧 timelesspendants.com@gmail.com
📍 Timeless Pendants, 1993 Fan Aloe Way, Ruskin Florida 33570
Thank you for choosing Timeless Pendants — we’re honored to be a part of your special moments.